In the eventof a power outage atyour premises, check thefuses or circuit breakers. If they are okay, then determine if your neighbors' homes or nearby streetlights are also without power.If so, call 800-696-6552 to report an outage.
This short video describes the steps taken when restoring power.
(Source: National Rural Electric Cooperative Association - NRECA)
During severe weather, a major power outage could be widespread and prolonged.Please note the following:
► The telephone lines may be extremely busy and therefore be routed to the cooperative's automated answering system.
►There is no need to call again unless your neighbors' lightscome back on and your service has not been restored.
►You may also click on the "Outage Map" link (located onthisWebsite's home page) to track the outage. The outage mapis updated Monday through Friday, 7:30 a.m. to 4:00 p.m.
►If the outage affects a large number of members, thecooperative will also contact radio stations with updates toreport on the situation and progress.
►Listen to KXIA 101.1 FM for the available outage updates.
Safety Reminder: Please remember that all downed powerlines should be considered "energized" and dangerous. Stay away from them and contact Consumers Energy immediately.
